Webhooks

Webhooks send HTTP requests to your server when events occur in H0p. Use them to sync data with your systems, trigger automations, or build real-time integrations.

Webhooks are a Premium feature.

How webhooks work

Event occurs

Something happens in H0p (link created, clicked, etc.)

H0p sends request

An HTTP POST request is sent to your webhook URL with event data.

Your server responds

Your server processes the event and returns a 2xx status code.

Available events

Event	Description	Trigger
`link.created`	New short link created	Dashboard or API
`link.updated`	Short link modified	Dashboard or API
`link.deleted`	Short link removed	Dashboard or API
`link.clicked`	Someone clicked a link	Link visitor

Creating a webhook

Go to Webhooks

Navigate to Webhooks in the sidebar under Developer Tools.

Click Create Webhook

Click the Create Webhook button to open the configuration form.

Enter your endpoint URL

Provide the URL where H0p should send events:

https://your-server.com/api/webhooks/h0p

Your endpoint must use HTTPS. HTTP endpoints are not supported.

Select events

Choose which events should trigger this webhook:

Check specific events (recommended)
Or select all events

Save the webhook

Click Create to save. H0p will provide a webhook secret for signature verification.

Store the webhook secret securely. You’ll need it to verify incoming requests.

Event payloads

All webhook payloads follow this structure:

{
  "id": "evt_abc123",
  "type": "link.created",
  "createdAt": "2024-01-15T10:30:00Z",
  "data": {
    // Event-specific data
  }
}

link.created

Sent when a new short link is created:

{
  "id": "evt_abc123",
  "type": "link.created",
  "createdAt": "2024-01-15T10:30:00Z",
  "data": {
    "link": {
      "id": "link_xyz789",
      "slug": "my-promo",
      "shortUrl": "https://links.company.com/my-promo",
      "destination": {
        "type": "link",
        "value": "https://example.com/landing"
      },
      "createdAt": "2024-01-15T10:30:00Z"
    }
  }
}

link.updated

Sent when a short link is modified:

{
  "id": "evt_def456",
  "type": "link.updated",
  "createdAt": "2024-01-15T11:00:00Z",
  "data": {
    "link": {
      "id": "link_xyz789",
      "slug": "my-promo",
      "shortUrl": "https://links.company.com/my-promo",
      "destination": {
        "type": "link",
        "value": "https://example.com/new-landing"
      },
      "updatedAt": "2024-01-15T11:00:00Z"
    }
  }
}

link.deleted

Sent when a short link is deleted:

{
  "id": "evt_ghi789",
  "type": "link.deleted",
  "createdAt": "2024-01-15T12:00:00Z",
  "data": {
    "link": {
      "id": "link_xyz789",
      "slug": "my-promo",
      "deletedAt": "2024-01-15T12:00:00Z"
    }
  }
}

link.clicked

Sent when someone clicks a short link:

{
  "id": "evt_jkl012",
  "type": "link.clicked",
  "createdAt": "2024-01-15T14:30:00Z",
  "data": {
    "link": {
      "id": "link_xyz789",
      "slug": "my-promo"
    },
    "click": {
      "country": "US",
      "city": "San Francisco",
      "region": "California",
      "device": "mobile",
      "browser": "Chrome",
      "os": "iOS",
      "referer": "https://twitter.com",
      "utmSource": "twitter",
      "utmMedium": "social",
      "utmCampaign": "spring_launch",
      "isQrCode": false,
      "clickedAt": "2024-01-15T14:30:00Z"
    }
  }
}

Verifying webhook signatures

Every webhook request includes a signature header for verification. This ensures the request came from H0p and wasn’t tampered with.

Signature header

X-H0p-Signature: sha256=abc123...

Verification example

Node.js
Python
Go

const crypto = require('crypto');

function verifyWebhook(payload, signature, secret) {
  const expectedSignature = crypto
    .createHmac('sha256', secret)
    .update(payload)
    .digest('hex');

  const trusted = `sha256=${expectedSignature}`;
  return crypto.timingSafeEqual(
    Buffer.from(signature),
    Buffer.from(trusted)
  );
}

// In your webhook handler
app.post('/webhook', (req, res) => {
  const signature = req.headers['x-h0p-signature'];
  const payload = JSON.stringify(req.body);

  if (!verifyWebhook(payload, signature, WEBHOOK_SECRET)) {
    return res.status(401).send('Invalid signature');
  }

  // Process the event
  const event = req.body;
  console.log(`Received ${event.type} event`);

  res.status(200).send('OK');
});

import hmac
import hashlib

def verify_webhook(payload: bytes, signature: str, secret: str) -> bool:
    expected = hmac.new(
        secret.encode(),
        payload,
        hashlib.sha256
    ).hexdigest()

    trusted = f"sha256={expected}"
    return hmac.compare_digest(signature, trusted)

# In your webhook handler
@app.post("/webhook")
def webhook_handler(request):
    signature = request.headers.get("X-H0p-Signature")
    payload = request.body

    if not verify_webhook(payload, signature, WEBHOOK_SECRET):
        return Response(status_code=401)

    event = request.json()
    print(f"Received {event['type']} event")

    return Response(status_code=200)

package main

import (
    "crypto/hmac"
    "crypto/sha256"
    "encoding/hex"
    "net/http"
)

func verifyWebhook(payload []byte, signature, secret string) bool {
    mac := hmac.New(sha256.New, []byte(secret))
    mac.Write(payload)
    expected := "sha256=" + hex.EncodeToString(mac.Sum(nil))
    return hmac.Equal([]byte(signature), []byte(expected))
}

func webhookHandler(w http.ResponseWriter, r *http.Request) {
    signature := r.Header.Get("X-H0p-Signature")
    payload, _ := io.ReadAll(r.Body)

    if !verifyWebhook(payload, signature, webhookSecret) {
        w.WriteHeader(http.StatusUnauthorized)
        return
    }

    // Process the event
    w.WriteHeader(http.StatusOK)
}

Always verify webhook signatures in production. Never trust webhook data without verification.

Retry behavior

If your server doesn’t respond with a 2xx status code, H0p retries with exponential backoff:

Attempt	Delay
1	Immediate
2	12 seconds
3	~2.5 minutes
4	~30 minutes
5	~6 hours
6	24 hours

After 18 consecutive failures (6 attempts x 3), the webhook is automatically disabled to prevent further failed deliveries.

You’ll receive an email notification when a webhook is disabled due to failures.

Monitoring webhooks

Delivery history

View recent webhook deliveries in the webhook details page:

Event type - Which event triggered the delivery
Status - Success or failure
Response code - HTTP status returned by your server
Timestamp - When the delivery was attempted

Re-enable disabled webhooks

If a webhook is disabled due to failures:

Fix the issue with your endpoint
Go to the webhook settings
Toggle the webhook back on
The failure counter resets

Best practices

Respond quickly

Return a 2xx response as quickly as possible. Process events asynchronously in a queue.

app.post('/webhook', async (req, res) => {
  // Acknowledge immediately
  res.status(200).send('OK');

  // Process async
  await queue.add('process-webhook', req.body);
});

Handle duplicates

Network issues can cause duplicate deliveries. Use the event id to deduplicate:

if (await hasProcessedEvent(event.id)) {
  return; // Already processed
}

Validate event types

Only process events you expect. Ignore unknown event types gracefully:

switch (event.type) {
  case 'link.created':
    await handleLinkCreated(event);
    break;
  case 'link.clicked':
    await handleLinkClicked(event);
    break;
  default:
    console.log(`Unknown event type: ${event.type}`);
}

Use HTTPS

Always use HTTPS endpoints. HTTP is not supported and exposes your data.

Store webhook secrets securely

Use environment variables or a secrets manager. Never commit secrets to version control.

Testing webhooks

Local development

Use a tunneling service to expose your local server:

ngrok
Cloudflare Tunnel

# Install ngrok
brew install ngrok

# Start your local server
npm run dev

# Expose it
ngrok http 3000

Use the ngrok URL (e.g., https://abc123.ngrok.io/webhook) as your webhook endpoint.

# Install cloudflared
brew install cloudflared

# Start tunnel
cloudflared tunnel --url http://localhost:3000

Webhook testing tools

Create a webhook with a test endpoint
Trigger an event (create a link)
Check the delivery history for the request/response

Limits

Limit	Value
Webhooks per organization	50
Concurrent deliveries	10
Request timeout	30 seconds
Max retries	6

API access

Manage webhooks programmatically:

# Create webhook
curl -X POST https://api.h0p.co/webhook \
  -H "x-api-key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "url": "https://your-server.com/webhook",
    "events": ["link.created", "link.clicked"]
  }'

# List webhooks
curl https://api.h0p.co/webhook/list \
  -H "x-api-key: YOUR_API_KEY"

See the API Reference for complete documentation.

Getting Started

Features

Integrations

How webhooks work

Available events

Creating a webhook

Event payloads

link.created

link.updated

link.deleted

link.clicked

Verifying webhook signatures

Signature header

Verification example

Retry behavior

Monitoring webhooks

Delivery history

Re-enable disabled webhooks

Best practices

Testing webhooks

Local development

Webhook testing tools

Limits

API access

​How webhooks work

​Available events

​Creating a webhook

​Event payloads

​link.created

​link.updated

​link.deleted

​link.clicked

​Verifying webhook signatures

​Signature header

​Verification example

​Retry behavior

​Monitoring webhooks

​Delivery history

​Re-enable disabled webhooks

​Best practices

​Testing webhooks

​Local development

​Webhook testing tools

​Limits

​API access

How webhooks work

Available events

Creating a webhook

Event payloads

link.created

link.updated

link.deleted

link.clicked

Verifying webhook signatures

Signature header

Verification example

Retry behavior

Monitoring webhooks

Delivery history

Re-enable disabled webhooks

Best practices

Testing webhooks

Local development

Webhook testing tools

Limits

API access